Ask Ask Mr. Modem! – May 2009     
www.MrModem.com   


The Perils of Remote Access

Q.  The person who recently repaired my computer set it up so he will be able to remotely fix problems in the future by taking control of my PC. My question is this: Am I exposing my personal financial information to him, even if it’s on a memory stick in the USB port of my computer?

A.  When you provide remote access to your computer, you are giving carte blanche access to your system. Any data on your hard drive is accessible, as is data on a floppy disk, zip disk, connected external drive, or memory stick in the USB slot. It's truly no different than if your repair person sat down at the keyboard and used your computer.

As long as you have full faith and confidence in your computer-repair person, you should be fine. But if you don't want him to have access to certain data, you'll need to remove it from your computer. For example, if you have the data on a memory stick, simply remove it from the USB port.

Having said that, most computer repair folks are honorable people who do not make a habit of rummaging through data -- but they certainly could if they were so inclined. As a matter of protocol, remote access should never be implemented without your permission, as owner of the computer.


Q.  Your weekly newsletters have helped this old mind become more computer literate, so thank you for that. My question is this: I had a dial-up connection at one time, but I am now using DSL service. My problem is that the dial-up box continues to appear, sometimes knocking me off a Web site I’m visiting. Can you help me? I’m using Internet Explorer.

A. Your computer is still trying to connect to the Internet by dialing. You can resolve that by opening Internet Explorer and clicking Tools > Internet Options > Connections tab. Click to select the setting that says "Never dial a connection," then click OK to save your changes. That will prevent the pesky prompt from popping up in the future.


Q.  How can I stop addresses from being automatically added to my Outlook Express address book? Thanks for your help, Mr. M. 


A. There is a setting in Outlook Express that automatically adds people to your address book when you reply to a message. To disable this feature, open Outlook Express and click Tools > Options > Send tab. Click to remove the check mark beside "Automatically put people I reply to in my Address Book," then click OK.


Q.  I know this is way out of your field, but I’m working on a sewing project and I need to know how to make a continuous bias strip for covering cords. Is there somewhere online I can look?


A.  I don’t even know what a continuous bias strip is, but thanks to Google (www.google.com), even a stitch-challenged person like me can find the right answers. Using Google, I searched for “How to create continuous bias strip.” Of the search results that appeared, http://tinyurl.com/2edtaz and http://tinyurl.com/cvko4m look particularly promising. You might also want to run similar searches on YouTube (www.youtube.com) and WonderHowTo (www.wonderhowto.com) for video tutorials. 

Google is a remarkable search tool that is under utilized by most users. If you familiarize yourself with its advanced search features and techniques, you’ll be able to find just about anything and very quickly. The GoogleGuide (http://tinyurl.com/apzkr) is a search enthusiast’s dream-come-true, combining Google’s many features in one suitable-for-laminating cheat sheet.


Mr. Modem’s DME (Don’t Miss ‘Em) Sites of the Month

The Diaries of John Quincy Adams
It sounds like a snoozer, but it’s really not. Here you can learn about the fascinating life of America's sixth President. The site contains a complete digital collection of Adams' personal diaries, which he began in 1779, when he was 12. Diaries can be searched by volume, date, or selected pages of his 51 volumes, comprising 14,000 pages -- which begs the question: When did he have time to do anything else?
www.masshist.org/jqadiaries

Hairstyle Gallery
Say goodbye to those dog-eared hairdo magazines at your local salon; it’s time to hairness the power of the Internet to select a new hairstyle. Browse the Hairstyle Gallery, which contains thousands of photos of well-coiffed individuals. Search by color, texture, style, celebrity, length, face shape, or in my case, “Where did it go?” (I don’t care what anybody says, I’m not losing my hair; I’m getting prematurely pink.)
http://hairstyles.hairboutique.com

World-O-Meter
Statistics about population growth, the environment, and other large-scale topics can be difficult to grasp. The World-O-Meter tracks statistics, some frightening and some amusing, such as the Earth’s current population, the rate of forest loss, the number of bicycles produced annually, the amount of money Americans spend on perfume, and many others.
www.worldometers.info

For plain-English answers to your questions by email, plus great computing tips, subscribe to Mr. Modem’s award-winning newsletter. Subscribe using Promo Code 1640 and receive TWO free months with your 12-month subscription (60 issues!) To view a sample issue or subscribe, visit www.MrModem.com.